✨Are your products suitable for all skin types?

Yes, our formulations are designed to suit all skin types.

However, every skin is unique. We recommend following Ayurvedic guidance 'in How to Use section' on frequency and usage based on your skin’s needs. We also recommend doing a patch test before full use.

🌿Are your products 100% natural?

Our formulations are made using carefully selected herbal and plant-based ingredients inspired by Ayurveda.

We do not use synthetic chemical actives, choosing instead to work with botanical alternatives that support the skin gently and effectively.

🌸 How long does it take to see results?

Herbal skincare works by supporting your skin’s natural balance.

You may start noticing visible changes within 2–4 weeks, with consistent use leading to better long-term results.

🌿 Can I use your products with my existing skincare?

Yes, our products can be incorporated into your existing skincare routine.

However, we recommend keeping your routine simple to allow your skin to respond better.

🌱 Are your products safe for sensitive skin?

Our formulations are designed to be gentle and skin-friendly.

However, as with any skincare product, we recommend doing a patch test before full use.

✨ What makes Earthy Tones 9 different from other herbal brands?

Our formulations are built around hero ingredients inspired by Ayurveda, supported by carefully selected botanicals.

We focus on balance, simplicity, and consistency—not trends or over-complicated routines.

🌿 Do your products contain chemicals?

Our formulations are built without synthetic chemical actives.

We use plant-based, Ayurvedic ingredients that work in harmony with the skin rather than aggressively altering it. Quality of ingredients and formulations is at the heart of our philosophy. 

🌸 How should I store the products?

Store in a cool, dry place away from direct sunlight.

As our products contain natural ingredients, proper storage helps maintain their quality.

🌿Are your products cruelty-free?

Yes, all our products are cruelty-free and not tested on animals.

🌱 Can I use these products daily?

Usage depends on the product and your skin type.

We recommend following Ayurvedic inspired usage guidance for best results.

🌿 Why is my product’s texture or color slightly different?

Natural ingredients can vary from batch to batch.

This does not affect the quality or effectiveness of the product.

🌿 Do natural products really work?

Yes, when formulated correctly and used consistently.

Our approach focuses on long-term skin health, not instant temporary fixes.

✨ Will these products clog pores or feel greasy?

Our formulations are designed to be lightweight and well-balanced, using oils that closely mimic the skin’s natural sebum.

When used in the right amount, they absorb well without clogging pores.

🌿 Can I use facial oils if I have oily or acne-prone skin?

Yes, the right oils can actually help balance excess sebum production.

Our formulations are designed to support the skin without overloading it. Please refer to Ayurvedic guidance section.

🌿 Are your products suitable during pregnancy?

While our products are made with gentle, plant-based ingredients, we recommend consulting your healthcare professional before use during pregnancy.

✨ Can men use your products?

Absolutely. All our products are suitable for all genders and all skin types.

🌿 Do you use artificial fragrances or colours?

We avoid artificial fragrances across our range.

In select products like our lip balm, we may include a minimal amount of premium-grade colour for aesthetic enhancement, while maintaining our focus on gentle, skin-friendly formulations.

🌱 How long do your products last after opening?

We recommend using the product within 12 months of opening for best quality and effectiveness.

🌿 Can I layer multiple Earthy Tones 9 products together?

Yes, but we recommend keeping your routine simple and intentional.

Our formulations are designed to work effectively without excessive layering.

🌸 Why does your approach focus on simplicity?

We believe skincare should support the skin, not overwhelm it.

Simple, consistent routines often deliver better results than complicated ones.

✨ When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email directly from our delivery partner (Royal Mail, Evri, etc) with further information. Delivery times vary depending on your location.

✨ How much does shipping cost?

Shipping is calculated based on your location and the items in your order at the time of checkout process. You will always know the shipping price before you purchase.